ou77 Privacy
Policy
Protecting players' personal data is a core responsibility at ou77. This policy clearly and openly explains what data is collected, how it is used, and when it is deleted.
Data Protection
Policy Introduction and Purpose
ou77 (referred to here as "we") is a platform providing digital casino services for players in Myanmar. By visiting the ou77.mom website or opening an account and placing bets, you are considered to have accepted the terms set out in this Privacy Policy.
The purpose of this policy is to clearly explain how each individual player's personal data is handled. Players can ask about their data at any time, and our 24/7 support team will respond.
This policy covers ou77's website, mobile platform, and all related services. We will update this page whenever laws or platform policies change, and players will be notified in advance of any such changes.
Key Points
- Data is protected with SSL encryption
- No selling to third parties
- Players have control over their own data
- 24/7 Burmese-language support available
- Advance notice will be given if the policy changes
Section 1 — Types of Collected Data
We only collect data that is necessary to provide our services and to keep players' accounts secure. The data we collect and the purpose for each is explained below.
Personal Information
- Name and username
- Email address
- Date of birth (to verify 21+ age)
- Bank transfer or e-wallet data
- Contact number (for verification)
Technical Data
- IP address and browser type
- Login time and session data
- Device type and OS
- Cookies and tracking tokens
- Game history and deposit / withdrawal records
Behavioural Data
- Play patterns and average play time
- Bonus and promotion usage
- Player support service usage
- Website click and browsing history
- Communication interaction records
Section 2 — How Data Is Used
ou77 uses player data only for the specific purposes defined below. No data is used beyond these defined purposes.
Account Management and Security
Data is used to create player accounts, verify the legitimacy of logins, and protect accounts from unauthorised access. All data also helps support identity verification processes.
Processing Payments and Withdrawals
Player data is required to process KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers. Data is checked to prevent financial fraud and to keep withdrawals safe.
Player Support Service
Our 24/7 Burmese Live Chat service accesses relevant data to resolve each player's issues effectively. Data unrelated to the service is not accessed.
Platform Improvement
Player play patterns and website browsing data are combined to make the platform more user-friendly. This data is analysed in anonymised form only.
Responsible Gaming Protection
We monitor players' game records and work to provide support if harmful play patterns are identified. This is done for the purpose of protecting players in accordance with regulations.
Sending Personalised Promotions
Some gameplay and personal data may be used so that players receive promotions relevant to them (for example, bonuses). If players do not want this service, they can change their own preferences.
Section 3 — Cookies and Tracking Technology
The ou77 website uses cookie technology for smooth gameplay and security. A cookie is a small data file stored in a player's browser that helps with tasks such as session verification and saving language preferences.
Players can block cookies from their browser settings. However, please note that blocking cookies may cause some website features to stop working correctly.
Cookie Types
- Essential Cookies — to maintain sessions and control account logins
- Functional Cookies — to save preferences such as language and font
- Analytics Cookies — to collect website traffic data (in anonymised form)
- Security Cookies — to protect against CSRF attacks and session hijacking
Cookie Handling Policy
- Session cookies — deleted when the browser is closed
- Persistent cookies — deleted when the set period expires
- Cookie data is not sold to third-party organisations
- Players can manage cookies themselves
Section 4 — Data Sharing Policy
ou77 does not sell, rent, or share players' personal data with third parties. However, data may be shared under defined conditions where it is strictly necessary for delivering our services. Those cases are —
Payment Services
Only to process payments through platforms such as KBZPay and Wave Money
Strong Security
Fraud prevention services — only for the purpose of protecting players
Legal Requirements
Only when legally required, and only within defined limits
Account Verification
KYC checks — only minimal data is shared to verify a player's identity
Data Transfer Safeguards
Any third party with whom data is shared must sign a data protection agreement that meets ou77's privacy standards, and must agree not to use personal data for any purpose beyond the original intent.
Section 5 — Data Retention and Deletion
Players' personal data will be kept for as long as their account remains active. If a player requests account closure, we will delete their personal data once there is no longer a legal requirement to retain it.
Payment records, gameplay records, and access logs may be retained for a minimum of two years for legal protection purposes. After that period, players may request that we delete their data.
ou77 will act on data deletion requests promptly and will keep the player informed throughout the process.
Data Retention Summary
- Personal data — for as long as the account is active
- Financial records — as required by law
- Cookies — duration depends on type
- Support records — 1 year after the case is closed
- Deletion requests — handled in accordance with the law
Section 6 — Player Data Rights
We recognise that every player registered with ou77 has the following rights regarding their personal data.
Right to Access Data
You can request to see what personal data ou77 holds about you.
Right to Correct Data
Players can request corrections to inaccurate personal data and we will carry them out.
Right to Delete Data
You can request deletion of data that is not subject to legal retention requirements. Data that must be kept by law is exempt.
Right to Restrict Data Processing
You can request that data processing be restricted under certain conditions. We will clearly respond with whether the request is accepted or declined.
Right to Data Portability
Players can request an export of the data they have provided, in a readable format.
Right to Opt Out of Promotional Notifications
Players can turn off promotional messages from their own preferences.
How to Exercise Your Rights
To exercise any of these rights, email us at [email protected] or contact us via 24/7 Burmese Live Chat. ou77 will respond to every request with a reasoned reply, and if a request is declined, we will provide a clear explanation.
Section 7 — Data Security Measures
ou77 uses a multi-layered security approach combining technology and processes to protect players' personal data. All website and mobile platforms are protected with SSL encryption (TLS), and payment data is handled with separate layers of protection that meet PCI-DSS standards.
Our staff can only access data relevant to their role. All data access is logged and reviewed regularly.
Security Technologies
- SSL/TLS encryption — protects all website communications
- Two-factor authentication — verifies player account access
- Data encryption — personal data is encrypted and stored in the database
- Firewall and intrusion detection system
- Regular security audits are conducted
- Data access logs are recorded and reviewed
Action taken in the event of a data breach
In the event of any data breach, we will notify affected players promptly and take immediate steps to limit the damage. Any questions regarding the breach will be handled quickly by our Live Chat support.
Section 8 — Policy Changes and Notices
ou77 may update this privacy policy when laws change, the platform is updated, or the way we handle data changes. Any revisions will be published on this page.
If a policy change significantly affects players' rights, players will be notified in advance. Continuing to use ou77.mom/privacy-policy after a change takes effect will be treated as acceptance of the revised policy.
For any questions about policy changes, contact us at [email protected] or via Live Chat.
Player Notices
- 7 days' advance notice before any policy change
- Major changes will be communicated by email
- The revised date will be shown at the top of this page
- If you do not agree, we will clearly explain what steps you can take
Section 9 — Protection for Under 21
21+ only
ou77 services are for players aged 21 and above only. We never intentionally collect personal data from players under 21. If a player is found to be under 21, their account will be closed immediately and any data held will be deleted.
Anyone who registers an ou77 account on behalf of a player under 21 will face disciplinary action and be dealt with under applicable law.
What you should know about personal data protection
Have a question about your personal data?
ou77's 24/7 Burmese support team is ready to answer any questions you have about your personal data.
Open ou77 Live Chat